Virgin business broadband: the pros and cons

If you're considering Virgin business broadband but don't know the ins and outs of doing so, this article is for you. Read on to learn all about business broadband and the advantages and disadvantages of Virgin business broadband today.

What is Virgin Media business broadband?

Virgin business broadband is a broadband connection specifically designed for an office setting or workspace. Business broadband tends to offer a more comprehensive package than residential broadband.

Pros of Virgin media for business use

If you're managing a business with more than ten employees, you should consider Virgin business broadband. Here are several reasons why business broadband is critical in keeping your business running successfully:

1. Customer support for Virgin broadband business is separate to residential broadband customers

If your business' broadband connection plays up, you must get back online as quickly as possible to avoid damaging your reputation or losing revenue. For this reason, you'll have access to 24/7 customer support if you're UK-based.

2. Virgin Media business line rental and calling packages

If you own a small business and need a single line, Virgin Media can keep it straightforward as you can add a phone line to any VOOM packages. On this package, you'll also have unlimited free UK calls. Alternatively, if you need a more complex calling and line rental package, Virgin Media business has you covered. From phone lines and SIP trunking to business mobile plans and cloud voice solutions, you have access to a wide range of features with Virgin Media business.

3. Virgin Media broadband is high quality and fast

You'll be pleased to know that you won't find any standard or non-fibre broadband with Virgin Media business. The reason? It only offers fibre, and speed is 5-6 times quicker than speeds offered by competing providers.

For example, VOOM packages 1 through 3 all work at and around 250Mbps. A VOOM package is a new broadband tier for small to medium-sized businesses, which guarantees download speeds of up to 360Mbps as a standard. They even claim that it's 4x faster than any broadband offered by other providers. VOOM can easily keep an office with approximately 30 workers going strong. In our opinion, whichever option you go for, you'll only notice the difference between 350Mbps and 500Mbps in very few instances.

For some businesses, these speeds are nothing more than a dream. After all, if you're working from home or a plumber, then this speed is way more than you need. Virgin Media business broadband is remarkably reliable, and the rate will save you time with tasks like downloading larger files.

4. Installation is quick and easy

If you order from Virgin Media business, you'll be assigned an order manager. The order manager is responsible for getting you set up efficiently and quickly and takes care of any issues that may pop up along the way. On the other hand, with a residential broadband deal, you'll always have to deal with the call centre.

The order manager will ensure you know that will happen on installation day ahead of time. Then, two days in advance, they'll send you a final confirmation with information about the engineer visit.

5. Virgin Media business router will differ from the residential one

The router Virgin Media business supplies with its deals will be different from the one supplied for residential broadband packages. This is a massive bonus as it doesn't happen often - many providers who provide business broadband to small or medium businesses tend to supply the same router they offer their residential customers to their business ones. A Virgin Media business router will bring with it more robust security tools like firewall management and intrusion prevention. Added bonus – you can even use the router to offer secure remote access to your business' systems.

Cons

1. The biggest con of Virgin business broadband and phone is the cost. You'll be paying significantly more than you would with a residential broadband package. However, the benefits of Virgin Media business broadband, such as guaranteed bandwidth and increased security, are worth considering – especially if your business needs a substantial internet connection all the time.

It's worth noting that as a business broadband connection is a business expense, it can be deducted from your end-of-year tax bill.

If you're considering Virgin Media business packages for your company, don't hesitate to contact our expert and friendly team for more information on Virgin Media business broadband or phone today.